Terms & Conditions

Please read these terms carefully before using our services or visiting our property.

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General Terms

By accessing our website, making a reservation, or visiting Hotel Casino Greece, you agree to be bound by these terms and conditions. These terms apply to all services provided by Hotel Casino Greece.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any modifications.

Hotel Reservations & Policies

Booking and Payment

  • All reservations must be guaranteed with a valid credit card
  • Full payment is required at time of check-in unless otherwise arranged
  • Room rates are subject to applicable taxes and fees
  • Special rates and packages may have additional restrictions

Check-in and Check-out

  • Check-in: 3:00 PM | Check-out: 12:00 PM
  • Early check-in and late check-out are subject to availability and may incur additional charges
  • Valid government-issued photo identification required at check-in
  • Minimum age for check-in is 21 years

Cancellation Policy

  • Standard reservations: Cancel by 6:00 PM one day prior to arrival
  • Special rates and packages may have stricter cancellation policies
  • No-shows will be charged for one night's accommodation
  • Group bookings have separate cancellation terms

Casino Gaming Terms

Age and Eligibility

  • Must be 18 years or older to enter the casino
  • Valid government-issued photo ID required
  • Self-excluded individuals are prohibited from gaming
  • Intoxicated patrons will not be permitted to gamble

Gaming Rules

  • All casino games are governed by the rules posted at each table or machine
  • Decisions of gaming personnel are final
  • No cell phones or electronic devices at gaming tables
  • Photography and videography are prohibited in gaming areas

Responsible Gaming

  • Set limits on time and money spent gambling
  • Self-exclusion programs are available
  • Problem gambling resources and support are provided
  • Staff are trained to identify and assist problem gamblers

Guest Conduct & Safety

Dress Code

  • Resort casual attire required in public areas
  • Smart casual or formal attire required in fine dining restaurants
  • Swimwear restricted to pool and spa areas
  • Management reserves the right to refuse service for inappropriate attire

Prohibited Activities

  • Smoking is only permitted in designated areas
  • Weapons of any kind are prohibited on property
  • Illegal drugs and substances are strictly forbidden
  • Disruptive behavior will result in removal from property

Security

  • 24/7 security surveillance is in operation
  • Personal belongings are guest's responsibility
  • Hotel is not liable for lost or stolen items
  • Safe deposit boxes are available at the front desk

Limitation of Liability

Hotel Casino Greece's liability is limited to the actual amount paid for services. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of personal property unless stored in hotel safe
  • Injuries resulting from guest negligence or misconduct
  • Acts of God, natural disasters, or circumstances beyond our control
  • Gaming losses or disputes

Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Intellectual Property

All content on our website and promotional materials, including text, graphics, logos, and images, is the property of Hotel Casino Greece and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content without our express written permission.

Governing Law

These terms and conditions are governed by the laws of Greece. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of Greek courts.

Contact Information

If you have any questions about these terms and conditions, please contact us:

Hotel Casino Greece

123 Luxury Avenue, Athens, Greece

Email: legal@hotelcasinogreece.com

Phone: +30 210 123 4567

Last Updated: December 2024
Effective Date: December 2024

Important Notice

Gambling can be addictive. Please gamble responsibly. If you or someone you know has a gambling problem, seek help immediately. Support resources are available 24/7.