Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

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Information We Collect

At Hotel Casino Greece, we collect information to provide you with the best possible service and experience. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, postal address
  • Booking Information: Check-in/out dates, room preferences, special requests
  • Payment Information: Credit card details, billing address (processed securely)
  • Gaming Information: Casino account information, gaming preferences, loyalty program data
  • Technical Information: IP address, browser type, device information, cookies

How We Use Your Information

We use your information for the following purposes:

  • Processing hotel reservations and managing your stay
  • Managing casino accounts and gaming activities
  • Providing customer service and support
  • Processing payments and transactions
  • Sending booking confirmations and important updates
  • Improving our services and website functionality
  • Marketing communications (with your consent)
  • Compliance with legal and regulatory requirements

Information Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

  • SSL encryption for all data transmission
  • Secure payment processing through certified providers
  • Regular security audits and updates
  • Access controls and staff training
  • Secure data storage and backup systems

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With service providers who assist us in operations (payment processing, customer service)
  • When required by law or to protect our legal rights
  • In the event of a business transaction (merger, acquisition)
  • With your explicit consent

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your information to another service provider
  • Objection: Object to processing of your information for marketing purposes
  • Withdrawal: Withdraw consent for processing where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings.

Age Restrictions

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors under 18.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Hotel Casino Greece

123 Luxury Avenue, Athens, Greece

Email: privacy@hotelcasinogreece.com

Phone: +30 210 123 4567

Last Updated: December 2024
Effective Date: December 2024